INTERNAL AUDITOR TRAINING
ISO 9001:2026 Quality Management System Internal Auditor Training
This course equips participants with the knowledge and skills to plan, conduct and report on internal audits of a quality management system (QMS), and follow up on corrective actions, using the guidance in ISO 19011:2026. Participants learn to audit using a process approach, focusing on customer requirements and QMS effectiveness while exploring the key updates in ISO 9001:2026.
Standards and guidance
Quality management systems: ISO 9001:2026
Guidelines for auditing management systems: ISO 19011:2026
Training focus: QMS requirements · Process-based auditing · Auditor skills
Process approach Risks and opportunities Customer focus
Course objectives
- Understand the purpose, structure and key requirements of a QMS, and explore the key updates in ISO 9001:2026.
- Understand auditing principles, audit programme management and the steps involved in auditing management systems, following the guidance in ISO 19011:2026.
- Practise process-based auditing: planning, collecting evidence, documenting findings, preparing reports and following up on corrective actions.
- Develop communication, analytical and problem-solving skills to conduct objective audits and contribute to QMS improvement.
Who should attend
- Managers
- Quality management, QA/QC and QMS personnel
- Technical, production and service delivery personnel
- Supervisors and team leaders
- Internal audit team members
- Personnel seeking to develop internal auditing competence
Key QMS audit focus areas and updates in the 2026 edition
Process approach and customer focus:Trace the links between process inputs, activities, outputs and performance indicators, and assess how customer requirements are met.
Leadership, quality culture and ethical behaviour:Review leadership commitment, personnel awareness and how a quality culture is promoted in day-to-day work.
Context, risks and opportunities:Consider organisational context, interested parties, the relevance of climate change, and actions to address risks and pursue opportunities.
Change management:Assess how changes to the QMS, processes, products and services are planned, implemented and controlled.
Operational and supplier controls:Review evidence of controls over external provision, production, service delivery and nonconforming outputs.
QMS effectiveness and improvement:Assess the achievement of quality objectives, customer satisfaction, the effectiveness of corrective actions and opportunities for improvement.
Course content
Select a section to expand or collapse its content.
01Overview of QMS and ISO 9001:2026
- Purpose, benefits and principles of quality management; the process approach and the PDCA cycle.
- Structure of the standard and the relationships between Clauses 4 to 10.
- Updates in ISO 9001:2026, comparison with the 2015 edition and guidance on preparing for transition.
- The role of internal audits in maintaining QMS effectiveness and supporting improvement.
02QMS requirements and audit evidence
- Context, interested parties, leadership, quality objectives, risks and opportunities.
- Resources, competence, organisational knowledge, measuring equipment and documented information.
- Customer requirements; design and development of products and services, where applicable.
- Supplier controls, production and service provision; identification, traceability and preservation.
- Release of products and services; control of nonconforming outputs and changes.
- Measurement of process performance and customer satisfaction; management review and improvement.
03Auditing principles and process in accordance with ISO 19011:2026
- Auditing principles and professional behaviour of auditors.
- Managing an audit programme and the steps involved in conducting an audit.
- Defining audit objectives, scope, criteria and methods using a risk-based approach.
- Roles, responsibilities and competence requirements for audit team leaders and members.
04Planning and preparing for internal audits
- Reviewing process maps, customer requirements, performance results and relevant documentation before the audit.
- Developing the audit plan, setting the schedule and assigning responsibilities.
- Developing audit checklists based on processes, requirements and risks.
- Planning the sampling approach, preparing interview questions and identifying evidence to collect and verify.
05Conducting audits and documenting findings
- Conducting opening meetings, interviews, observations and reviews of documents and records.
- Collecting and verifying evidence and evaluating it against audit criteria while following the process flow.
- Assessing QMS conformity and effectiveness, and identifying opportunities for improvement.
- Clearly documenting findings and nonconformities based on requirements and evidence, and addressing issues arising during the audit.
06Reporting, audit follow-up and auditor skills
- Consolidating audit results, presenting conclusions and conducting closing meetings.
- Preparing clear, consistent audit reports and ensuring traceability to evidence.
- Following up on the implementation of corrective actions and verifying their effectiveness.
- Developing communication, questioning, listening, analytical and conflict management skills.
Training methods
The course combines theory with practical activities to help participants apply their knowledge to internal auditing.
Presentations supported by practical examples.
Group discussions and analysis of evidence relating to product and service quality.
Exercises in audit planning and checklist development.
Practical exercises in interviewing, documenting findings and preparing audit reports.
Trainers
Our trainers are professionals with experience in quality management and management system auditing in businesses. Training focuses on practical methods, shared experience and real-world scenarios.
ISO 9001:2026 Internal Auditor Training
Contact GIC Vietnam for advice on course schedules, training formats and a programme tailored to the needs of your organisation.
GIC VIETNAM
12F, 14 Lang Ha Building, Ba Dinh, Hanoi
Tel: 024.6275 2268 · Email: tuandm@gicvn.vn
Ho Chi Minh City Office: Room 502, 160 Nam Ky Khoi Nghia · Tel: 028.3930 7936
12F, 14 Lang Ha Building, Ba Dinh, Hanoi
Tel: 024.6275 2268 · Email: tuandm@gicvn.vn
Ho Chi Minh City Office: Room 502, 160 Nam Ky Khoi Nghia · Tel: 028.3930 7936
